Introduction
Welcome to Balo! By accessing or using our platform, you agree to comply with the following terms and conditions, which govern your use of our services. Balo.com.ng offers a safe, efficient, and user-friendly environment for posting, viewing, and responding to classified ads in Nigeria. These terms outline the rights and responsibilities of both users and Balo, ensuring a secure and transparent experience. Please read carefully, as your use of our platform signifies your acceptance of these terms. If you do not agree, kindly refrain from using our services.
Using Our Services
Balo (BaloTrade Global Limitd) is a platform that enables users to post, browse, and respond to classified ads across various categories, including electronics, cars, jobs, and real estate. By using our services, you agree to follow the rules and guidelines outlined in these terms. You are responsible for ensuring that all information provided in your listings is accurate and does not violate any laws or third-party rights. You can read our privacy & policy for more informations on how we keep your information
- Eligibility: You must be at least 18 years old to use Balo.
- Account Responsibility: You are responsible for maintaining the confidentiality of your account details and ensuring that your activities on the platform comply with these terms.
- Prohibited Conduct: Any form of fraudulent or illegal activity is strictly prohibited. Users must avoid posting misleading or harmful content.
By adhering to these guidelines, you help create a safe and trusted environment for everyone using Balo.
Posting Ads on Balo
By posting ads on Balo, you agree to comply with our posting guidelines to ensure a safe and transparent environment for all users. Ads that do not meet these guidelines may be removed without notice.
- Accuracy: You must provide truthful and detailed information in your ads. Misleading, inaccurate, or incomplete information may result in the removal of your ad.
- Content Restrictions: Ads that promote illegal products, services, or activities are strictly prohibited. This includes counterfeit goods, offensive content, and any listings that violate Nigerian laws.
- Ad Approval: Balo reserves the right to review and approve ads before they are published. We may remove any ad that does not meet our standards.
Please ensure your ad complies with our guidelines to avoid any disruption of service. If you have questions or need help, feel free to contact our support team at [email protected].
User Responsibilities
By using Balo, you agree to abide by our community standards and legal requirements. Users are expected to behave responsibly and ensure their actions do not negatively impact others or the platform.
- Respectful Communication: Users must communicate politely and respectfully with one another. Harassment, hate speech, or offensive language will not be tolerated.
- Compliance with Laws: You must ensure that all activities on Balo comply with applicable Nigerian laws, including those governing intellectual property, privacy, and consumer protection.
- Personal Data: You are responsible for safeguarding your personal information when interacting with others on the platform. Balo will never request your password or financial details outside the platform's official processes.
Violations of these responsibilities can result in suspension or termination of your account.
Payments and Transactions
Balo is a platform that connects buyers and sellers, but we do not facilitate payments directly between parties. It is important for both buyers and sellers to handle payments responsibly and securely.
- Third-Party Payment Methods: While Balo does not process payments, we recommend using secure third-party payment methods to complete transactions. Avoid paying in advance for items you haven’t received or verified.
- Cash on Delivery: For added security, we suggest using a cash-on-delivery method, especially for in-person transactions. Always meet in a safe and public place when exchanging goods.
- Transaction Disputes: Balo is not responsible for disputes arising from transactions between users. We encourage users to communicate clearly and resolve issues directly. If necessary, contact law enforcement for assistance with fraudulent activity.
Fees
Balo offers its platform for free to users, allowing them to post and browse ads without any cost. However, certain premium features or services may require payment. These fees are subject to change and will be clearly communicated before you opt for any paid service.
- Free Listings: Posting basic ads on Balo is free of charge.
- Premium Services: Optional paid features, such as ad promotions or highlighted listings, are available for users who want increased visibility.
- Fee Changes: Balo reserves the right to modify fees for any of its services at any time. Users will be informed of such changes in advance, and any fee adjustments will not affect services already paid for.
- Fees Refund: Unless explicitly required by applicable law, fees for online services are non-refundable due to the nature of the services provided.
Disclaimers and Limitation of Liability
While Balo aims to provide a reliable and secure platform, we cannot guarantee the accuracy or availability of listings, user interactions, or transactions conducted on the site. By using Balo, you acknowledge and accept the following disclaimers:
- No Guarantees on Listings: Balo does not verify the authenticity, quality, or legality of products or services listed. Users must conduct their own due diligence before making transactions.
- Liability Limitation: Balo is not liable for any losses, damages, or issues resulting from interactions between users, including but not limited to financial loss, fraud, or disputes. We facilitate connections but are not involved in transactions or user agreements.
- Platform Availability: Balo may experience downtime or technical issues from time to time. We do not guarantee uninterrupted service and are not responsible for any damages caused by platform outages or errors.
These disclaimers help clarify that while Balo offers a marketplace, users are responsible for their transactions and interactions.
Indemnity
By using Balo, you agree to indemnify and hold harmless Balo, its affiliates, employees, and partners from any claims, damages, losses, or legal actions arising from your use of the platform or your violation of these Terms and Conditions.
- User Responsibility: You are responsible for the content you post and any transactions you conduct through Balo.
- Third-Party Disputes: In the event of disputes with other users or third parties, you agree that Balo is not liable for any claims or damages resulting from these interactions.
Intellectual Property Rights
All content, logos, trademarks, and materials displayed on Balo are the intellectual property of Balo or its licensors unless otherwise stated. By using our platform, you agree not to reproduce, distribute, or create derivative works from any content found on Balo without express permission.
- User-Generated Content: Users retain the rights to any content they post, but by submitting ads or other content to Balo, you grant us a non-exclusive, royalty-free license to use, modify, and display that content for the purpose of operating our services.
- Third-Party Intellectual Property: Do not post content that infringes on the intellectual property rights of others. If we receive a valid infringement claim, we reserve the right to remove such content.
Termination of Services
Balo reserves the right to suspend or terminate your account and access to the platform at our discretion, especially if you violate these terms and conditions or engage in activities that harm the integrity of the platform.
- User-Initiated Termination: You may choose to terminate your account at any time by contacting our support team. Upon termination, you will no longer have access to your account, and any active ads will be removed.
- Platform-Initiated Termination: Balo may suspend or terminate accounts for violations of our policies, such as fraud, illegal activity, or repeated complaints from other users. We may also take action if your activities threaten the security or stability of the platform.
- Consequences of Termination: Once your account is terminated, you will lose access to all content, ads, and services associated with the account. Any remaining disputes or obligations related to transactions must be handled independently of Balo.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. By using Balo, you agree that any disputes arising from or related to the use of the platform shall be subject to the exclusive jurisdiction of the Nigerian courts.
- Legal Compliance: You are responsible for ensuring that your use of Balo complies with all applicable local and national laws.
- Dispute Resolution: In the event of a legal dispute, Balo encourages users to attempt to resolve matters amicably before pursuing formal legal action. However, if necessary, disputes will be addressed in Nigerian courts.
Final Provisions
These Terms and Conditions constitute the entire agreement between you and Balo concerning the use of our platform. Any failure by Balo to enforce any right or provision of these terms will not be considered a waiver of those rights.
- Severability: If any provision of these Terms is found to be invalid or unenforceable by a court, the remaining provisions will continue to be valid and enforceable.
- Modifications: Balo reserves the right to modify or update these Terms and Conditions at any time. Any changes will be communicated on our website, and continued use of the platform following such updates signifies your acceptance of the new terms.
- Assignment: You may not transfer or assign your rights or obligations under these Terms without our prior written consent.